Elective Services

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Elective Services

Elective Services are hospital services for people who do not need immediate medical treatment. If you are very ill and require emergency treatment you will be treated with minimal delay.

This section contains information about how Bay of Plenty District Health Board are managing Elective Services including access to services, numbers waiting and other Elective Services information.

What can I expect?

The following link click here will explain the process for managing your care if you need Elective Services at a public hospital. We will endeavour to provide a service that gives:-

Clarity – You will receive information about assessment and treatment options and whether or not they will be available to you.
Timeliness – You will know within 10 days whether you will receive access to assessment or treatment. If assessment or treatment is offered to you, you will receive it within the next six months.
Fairness – Your level of need will be assessed in comparison with other people with similar conditions.

Keeping your appointment

If you have received a letter from Bay of Plenty District Health Board advising you have an appointment, and you would like to confirm your appointment or let us know that you are unable to attend for any reason, please email us or call us on the contact details below:

Telephone: 0800 333 477 ( 7 days a week / answering machine service).
Email address: confirmations@bopdhb.govt.nz

Remember when emailing or leaving a message please include the following details:-

Hospital number
Full Name
Contact telephone number, in case we have any queries
Date of your appointment
Time of your appointment and, if known
Doctor/Specialist that you are seeing

Patient Contact details

It is in the interests of each patient to inform the hospital of any change of postal address, residential address or telephone number. If we are unable to contact you when your name comes forward for an appointment, your name will be removed from our records.

Travel Assistance Scheme

The National Travel Assistance Scheme provides financial assistance to people who are referred by their hospital specialist to see another hospital specialist, and need to travel long distances or travel frequently. To check eligibility criteria and to obtain registration or claim forms go to www.moh.govt.nz/travelassistance

Acceptance Criteria Guidelines and Waiting Times